Case study - Digitized alarm and incident coordination
A web portal that streamlines alerting, resource coordination, and reporting for emergency services.
- Client
- Feuerwehr AAO Portal
- Year
- Service
- Web & Platform, Cloud & Backend
Overview
Emergency services needed a unified system for alerting, incident tracking, and communication across multiple units. The existing workflow relied on fragmented tools and manual handoffs that slowed response times.
We delivered a secure web portal with role-based access, real-time updates, and structured reporting that fits operational requirements.
Approach
- Platform architecture
- Secure API design
- Role-based workflows
- Reporting & audit
- Faster dispatch coordination
- 35%
- Less manual reporting
- 40%
- Service uptime
- 99.9%
- Operational availability
- 24/7